Overview
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Integrator — FastLinePro Scenarios Hub

A page for integrators building agents and chatbots in FastLinePro. Here you will create knowledge bases, configure agents, and connect them to scenarios without unnecessary navigation. Below are instructions for each step: bots, agents, KB, KBPlugin, and scenario integration.


Quick Overview


High-Level Goals and Scenarios

Creating Agents and Bots

Goal — create intelligent AI assistants for automating client dialogues.

Knowledge Base Management

Goal — organize centralized information storage for training AI applications.

Connecting External Knowledge Sources

Goal — automate knowledge base updates from external systems via KBPlugin.

Knowledge Base Preparation

Goal — prepare and configure the knowledge base for efficient agent operation.

Agent Configuration

Goal — configure agent parameters for optimal operation.

Scenario Integration

Goal — integrate created agents and bots into client service scenarios.

Working with KBPlugin

Goal — use the plugin for automatic knowledge base updates from external sources.


Where to Work in the Interface

Main work with FastLinePro happens in the FastLinePro module:

  • FastLinePro module: Apps -> FastLinePro — here you create agents, knowledge bases, and configure integrations.
  • "Agents" tab: for creating and configuring powerful AI agents.
  • "Chatbots" tab: for creating simple AI assistants.
  • "Knowledge Base" tab: for managing knowledge bases and files.
  • KBPlugin: for configuring automatic synchronization with external sources.

Creating Agents

Knowledge Bases

Agent Configuration

Working in Scenarios

KBPlugin

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